AI-Powered Blast Cell Operations Dashboard – Scaling Human-in-the-Loop Cold Storage Management
Organization:
Lineage Logistics – World’s Largest AI-Led Food Storage & Logistics Company
Overview:
Led a cross-functional initiative to design and deploy an AI-integrated dashboard for monitoring blast cells in cold storage facilities. The solution replaced manual whiteboard tracking with a real-time, data-governed interface, reducing operational delays, minimizing errors, and improving throughput by 90% across pilot sites.
The Challenge:
Blast cell operations were tracked manually via whiteboards, creating bottlenecks in loading/unloading and increasing susceptibility to human error. AI sensors were already in place to monitor temperature and capacity, but the data was not being leveraged in an actionable or auditable way.
Approach:
Stakeholder Engagement
Partnered with AI engineers, data scientists, and operations managers to align product functionality with algorithmic capabilities and compliance requirements.
Research & Insights
Conducted field studies, user interviews, and multiple rounds of usability testing to understand workflows, identify inefficiencies, and gather site-specific requirements.
Human-in-the-Loop Design
Integrated live AI data feeds into the dashboard with built-in override functionality, enabling supervisors to validate, correct, and annotate AI recommendations.
Governance & Compliance
Designed workflows ensuring all AI-driven inputs were timestamped, auditable, and compliant with operational governance standards.
Change Management
Developed SWI (Standard Work Instructions) and led onboarding/training sessions to drive adoption and ensure long-term scalability.
Outcome:
90% improvement in blast operation throughput.
Reduced errors via automated anomaly alerts for unexpected temperature changes or capacity mismatches.
Established a repeatable governance process for validating AI recommendations.
Created a scalable dashboard architecture adaptable to other AI-powered warehouse operations.
Key Skills Applied
AI Product Management & Human-in-the-Loop Workflow Design
UX Research & Usability Testing
AI Data Governance & Compliance Alignment
Cross-Functional Stakeholder Management
Change Management & Operational Scaling
